Curious? We've Got Answers
At VanAakar, we take great care in packaging and shipping our handcrafted wooden products to ensure they reach you in perfect condition.
However, in rare cases, damage may occur during transit. To help us resolve any issues quickly and fairly, we kindly request that you record an unboxing video while opening your package and carefully inspect the product and packaging.
If you notice any visible damage, cracks, or defects, please contact us within 24 hours of delivery and share the unboxing video along with clear photos of the damaged item.
This video is essential for us to assess any handling or shipping concerns. Please note that failure to report damage within 24 hours may affect your eligibility for a replacement or warranty claim.
Our customer support team is here to assist you through the resolution process. Your satisfaction means a lot to us, and we remain committed to delivering exceptional craftsmanship and service.
Yes, we offer various upholstery, wood, metal, and polish options to help you customise the product as per your space and style.
- Wipe off dust with a soft cloth.
- Clean gently with mild soap and water.
- Choose a wood-friendly polish or natural oil.
- Apply polish along the wood grain.
- Let it sit for a some time.
- Buff with a dry cloth for shine.
- Polish every 2–3 months for best care.
- Avoid harsh cleaners and direct sunlight.
Wooden furniture can be damaged by insects like
Termites, which eat the wood from the inside out, leaving it hollow;
wood borers (powderpost beetles), which create small holes and fine wood dust;
carpenter ants, which tunnel through moist or decaying wood;
carpenter bees, which drill round holes to nest.
To prevent such infestations, it’s important to keep furniture dry, apply wood polish or sealant, use natural repellents like neem oil, clean regularly, and avoid placing wooden pieces directly against damp walls or soil.
If the furniture is already infested, isolate the affected item to prevent spreading, treat it with insecticides or wood treatment oils like boric acid, expose it to sunlight or heat to kill pests, and repair the damage using wood filler followed by sanding and polishing.
To clean wooden furniture at home, follow these simple steps:
Dust regularly with a soft, dry cloth or microfiber duster.
Wipe with mild soapy water – mix a few drops of dish soap in water, dampen a cloth (not soak), and gently clean the surface.
Dry immediately using a clean, dry cloth to prevent moisture damage.
Polish occasionally with furniture polish or natural oils like lemon or olive oil for shine and protection.
Avoid harsh chemicals or abrasive cleaners that can damage the wood finish.
Use coasters and mats to protect from stains and water rings.
Clean spills right away to prevent stains or swelling.
Regular care keeps wood looking rich, smooth, and long-lasting.
To protect wooden garden furniture, follow these tips:
Use outdoor wood sealant or varnish – it shields against rain, sun, and humidity.
Cover the furniture when not in use – use waterproof covers to protect from weather reduce sun exposure.
Reapply polish or protective oil (like teak oil) every few months.
Keep it dry – wipe off rainwater and don’t let it sit on wet ground.
Clean regularly to prevent mold, mildew, or dirt buildup.
Use insect-repellent treatments to avoid termite or borer damage.
With proper care, your wooden garden furniture can last beautifully for years.
Our product pricing is inclusive of shipping.
Following are the delivery estimates:
– 3-5 days for Tier-1 cities
– 6-8 days for Tier-2 cities
– 10-12 days for Tier-3 cities & towns
At VanAakar we use,
Teak Wood – Highly durable, water-resistant, ages gracefully.
Indian Rosewood (Sheesham) – Rich grains, strong and long-lasting.
Oak Wood – Timeless look, strong and classic.
Neem Wood – Naturally pest-resistant and sustainable.
Mango Wood – Renewable hardwood with unique textures.
Acacia Wood – Dense, durable, and rich in warm tones.
All our woods are FSC-certified, 100% natural, and sustainably sourced.
Didn’t find what you were looking for? We’re here to help!
Contact us at info@vanaakar.com for any further questions or concerns.